Tideways incident

Degraded UI Performance During Host Migration

Minor Resolved View vendor source →

Tideways experienced a minor incident on February 16, 2024 affecting Ingest / Data Collection, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Feb 16, 2024, 09:29 AM UTC
Resolved
Feb 16, 2024, 10:00 AM UTC
Duration
30m
Detected by Pingoru
Feb 16, 2024, 09:29 AM UTC

Affected components

Ingest / Data Collection

Update timeline

  1. monitoring Feb 16, 2024, 09:29 AM UTC

    We are currently experiencing slow performance in our UI due to one database host being transfered to a new hardware node. The issue should resolve itself shortly. Data processing is also slightly delayed because of this.

  2. monitoring Feb 16, 2024, 09:39 AM UTC

    Host migration has completed, UI performance is back to normal, data ingestion is processing the data backlog which will take a couple more minutes to be cleared.

  3. resolved Feb 16, 2024, 10:00 AM UTC

    Data Collection is now also back to normal.