Tide incident

Pending payments

Notice Resolved View vendor source →

Tide experienced a notice incident on July 19, 2025, lasting 4h 13m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2025, 04:03 PM UTC
Resolved
Jul 19, 2025, 08:17 PM UTC
Duration
4h 13m
Detected by Pingoru
Jul 19, 2025, 04:03 PM UTC

Update timeline

  1. investigating Jul 19, 2025, 04:03 PM UTC

    We are currently experiencing an issue with pending payments. We are looking into this and will update here as soon as we fix this. If you have any urgent queries, tap ‘Support’ in the app and we’ll help you.

  2. investigating Jul 19, 2025, 05:30 PM UTC

    Currently outbound payments are handled - should go as normal. Impact is only on inbound payments now - they are still pending.

  3. resolved Jul 19, 2025, 08:17 PM UTC

    Outbound and Inbound payments should be back to normal.