Tide experienced a notice incident on July 2, 2026, lasting 40m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Jul 02, 2026, 04:40 PM UTC
We are currently experiencing an issue that is causing some online card payments to decline. We’re actively working to resolve this as quickly as possible. If your payment was declined, please hold off on retrying for the moment to avoid duplicate pending charges. Please check back here for updates as we work toward a fix. We appreciate your patience.
- resolved Jul 02, 2026, 05:20 PM UTC
The issue affecting online card payments has now been resolved and you can continue making card payments normally. We apologize for any inconvenience caused and thank you for your patience.