Tide incident

Cash deposits aren’t working for some members right now.

Notice Resolved View vendor source →

Tide experienced a notice incident on February 25, 2026, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Feb 25, 2026, 05:06 PM UTC
Resolved
Feb 25, 2026, 05:59 PM UTC
Duration
53m
Detected by Pingoru
Feb 25, 2026, 05:06 PM UTC

Update timeline

  1. identified Feb 25, 2026, 05:06 PM UTC

    We’re investigating the issue - check back here for updates. Thanks for your patience, and sorry for any inconvenience. For anything urgent, tap ‘Support’ in the app.

  2. resolved Feb 25, 2026, 05:59 PM UTC

    Cash deposits are available again Some members experienced problems depositing cash, but this has now been sorted. Thanks for giving us the time to fix this - now you should be able to deposit cash as usual.