Tide incident
Cash deposits aren’t working for some members right now.
Update timeline
- identified Feb 25, 2026, 05:06 PM UTC
We’re investigating the issue - check back here for updates. Thanks for your patience, and sorry for any inconvenience. For anything urgent, tap ‘Support’ in the app.
- resolved Feb 25, 2026, 05:59 PM UTC
Cash deposits are available again Some members experienced problems depositing cash, but this has now been sorted. Thanks for giving us the time to fix this - now you should be able to deposit cash as usual.
Looking to track Tide downtime and outages?
Pingoru polls Tide's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when Tide reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track Tide alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
Start monitoring Tide for free
5 free monitors · No credit card required