Tide incident

Some card payments are being declined

Notice Ongoing View vendor source →

Tide is currently experiencing a notice incident, which began 58 min ago. The vendor's full update timeline is below.

Started
May 11, 2026, 02:24 PM UTC
Resolved
Ongoing
Duration
● 57m
Detected by Pingoru
May 11, 2026, 02:24 PM UTC

Update timeline

  1. investigating May 11, 2026, 02:24 PM UTC

    Some card payments may fail even if funds are available. We’re fixing this Please check back here for updates – we’ll let you know as soon as payments are back to normal. If your transaction is declined, you can retry making it with your physical card. For urgent queries, tap ‘Support’ in the app. We apologise for any inconvenience you’re experiencing at this time.