Tide experienced a notice incident on May 11, 2026, lasting 1h 14m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 11, 2026, 02:24 PM UTC
Some card payments may fail even if funds are available. We’re fixing this Please check back here for updates – we’ll let you know as soon as payments are back to normal. If your transaction is declined, you can retry making it with your physical card. For urgent queries, tap ‘Support’ in the app. We apologise for any inconvenience you’re experiencing at this time.
- resolved May 11, 2026, 03:38 PM UTC
Card payments issue: resolved Details: Card transactions are now going through as usual. Thank you for your patience while we fixed this. We apologise for any inconvenience.