Update timeline
- investigating May 05, 2026, 09:54 AM UTC
We experienced an issue that may have caused delays in the automatic syncing of transaction data to Xero for some members between 1-5 May. We’re resolving this as fast as possible and will update this page as soon as we have further information. If you require this data sooner, you can disconnect the automatic sync and manually export it as a CSV file from Tide and upload it directly to Xero. For immediate assistance, please email [email protected] or use the 'Support' feature within your app.
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