Ticket Tailor Outage History

Ticket Tailor is up right now

Ticket Tailor had 14 outages in the last 2 years totaling 59h 53m of downtime, averaging 0.6 incidents per month.

There were 14 Ticket Tailor outages since October 16, 2025 totaling 59h 53m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.tickettailor.com

Minor October 21, 2026

Checkout form and Stripe errors

Detected by Pingoru
Oct 21, 2026, 10:02 AM UTC
Resolved
Oct 21, 2026, 10:16 AM UTC
Duration
14m
Affected: DashboardCheckout
Timeline · 2 updates
  1. identified Oct 21, 2026, 10:02 AM UTC

    Status: Identified We are experiencing some issues with Stripe payments, and some buyers might see errors when they go through the checkout form. We are working on a fix. Affected components Dashboard (Partial outage) Checkout (Partial outage)

  2. resolved Oct 21, 2026, 10:16 AM UTC

    Status: Resolved Everything is back up and running as normal. Affected components Dashboard (Operational) Checkout (Operational)

Read the full incident report →

Minor October 13, 2026

Site slowness

Detected by Pingoru
Oct 13, 2026, 01:52 PM UTC
Resolved
Oct 13, 2026, 01:59 PM UTC
Duration
7m
Timeline · 2 updates
  1. investigating Oct 13, 2026, 01:52 PM UTC

    Status: Investigating We’re currently investigating reports that the site is running more slowly than usual.

  2. resolved Oct 13, 2026, 01:59 PM UTC

    Status: Resolved We’re fully operational. Thanks for your patience while we fixed this.

Read the full incident report →

Minor August 26, 2026

Website latency

Detected by Pingoru
Aug 26, 2026, 03:01 PM UTC
Resolved
Aug 26, 2026, 03:28 PM UTC
Duration
27m
Timeline · 3 updates
  1. investigating Aug 26, 2026, 03:01 PM UTC

    Status: Investigating We’re currently investigating reports that the site is running more slowly than usual.

  2. monitoring Aug 26, 2026, 03:10 PM UTC

    Status: Monitoring We've identified the cause of the site running more slowly than normal and are working on a fix. We expect to be up and running as normal shortly.

  3. resolved Aug 26, 2026, 03:28 PM UTC

    Status: Resolved The website is running as normal. Thanks for your patience whilst we fixed this.

Read the full incident report →

Minor August 2, 2026

Errors connecting custom domains

Detected by Pingoru
Aug 02, 2026, 02:47 PM UTC
Resolved
Aug 02, 2026, 03:45 PM UTC
Duration
58m
Affected: DashboardCheckout
Timeline · 4 updates
  1. investigating Aug 02, 2026, 02:47 PM UTC

    Status: Investigating We are currently investigating reports of event pages and widgets on custom domains showing errors. Affected components Checkout (Degraded performance)

  2. investigating Aug 02, 2026, 02:51 PM UTC

    Status: Investigating We are still investigating the errors showing to users when connecting custom domains. Event pages and ticket sales are unaffected. Affected components Dashboard (Degraded performance) Checkout (Operational)

  3. identified Aug 02, 2026, 03:26 PM UTC

    Status: Identified We are currently fixing the errors preventing connections of new custom domains to box offices. Affected components Dashboard (Degraded performance) Checkout (Operational)

  4. resolved Aug 02, 2026, 03:45 PM UTC

    Status: Resolved Thanks for bearing with us while we fixed this. Custom domain setup has been restored. Affected components Checkout (Operational) Dashboard (Operational)

Read the full incident report →

Minor July 22, 2026

Site latency

Detected by Pingoru
Jul 22, 2026, 03:02 PM UTC
Resolved
Jul 22, 2026, 03:36 PM UTC
Duration
33m
Affected: APIDashboardCheckoutCheck-in app
Timeline · 2 updates
  1. investigating Jul 22, 2026, 03:02 PM UTC

    Status: Investigating We are currently investigating site latency which which may result in slower load times, or delayed access to logins and event pages. Our team has identified the issue and is actively working to restore full capacity. Affected components Dashboard (Degraded performance) Checkout (Degraded performance)

  2. resolved Jul 22, 2026, 03:36 PM UTC

    Status: Resolved We have resolved the site slowness and everything should be back to normal. Thanks for you patience! Affected components API (Operational) Check-in app (Operational) Checkout (Operational) Dashboard (Operational)

Read the full incident report →

Minor March 2, 2026

Order notifications in the dashboard

Detected by Pingoru
Mar 02, 2026, 01:15 PM UTC
Resolved
Mar 02, 2026, 01:24 PM UTC
Duration
8m
Affected: Dashboard
Timeline · 2 updates
  1. investigating Mar 02, 2026, 01:15 PM UTC

    Status: Investigating We are investigating reports that some recent order information is not appearing in the Event Organiser dashboard after people have bought tickets. We know how important it is to have your order data at your fingertips and we are treating this as a priority. Affected components Dashboard (Degraded performance)

  2. resolved Mar 02, 2026, 01:24 PM UTC

    Status: Resolved Thanks for bearing with us as we fixed this. All orders should appear on 'Orders' pages as usual. The order information that was delayed now appears in your Box Office. Affected components Dashboard (Operational)

Read the full incident report →

Minor February 9, 2026

Order emails were delayed

Detected by Pingoru
Feb 09, 2026, 04:57 PM UTC
Resolved
Feb 09, 2026, 04:57 PM UTC
Duration
17s
Affected: Checkout
Timeline · 2 updates
  1. monitoring Feb 09, 2026, 04:57 PM UTC

    Status: Monitoring Between 14:09:43 (UTC) and 14:17:37 (UTC), payments were taken but emails and tickets were delayed reaching your buyers. These have been resent and should be with all affected buyers. Affected components Checkout (Partial outage)

  2. resolved Feb 09, 2026, 04:57 PM UTC

    Status: Resolved Between 14:09:43 (UTC) and 14:17:37 (UTC), payments were taken but emails and tickets were delayed reaching your buyers. These have been resent and should be with all affected buyers. Affected components Checkout (Operational)

Read the full incident report →