Tibus incident

Service Disruption on Tibus Mail Platform

Resolved after 2 hours 58 minutes, affecting IMAP and POP and 1 more, on May 15, 2024.

monitoring May 15, 2024, 12:16 PM UTC

A fix has been implemented and we are monitoring the results.

Started
May 15, 2024, 10:29 AM UTC
Resolved
May 15, 2024, 01:28 PM UTC
Duration
2h 58m
Detected by Pingoru
May 15, 2024, 10:29 AM UTC

Affected components

IMAPPOPSMTPWebmail

Update timeline

  1. investigating May 15, 2024, 10:29 AM UTC

    We are currently investigating this issue.

  2. investigating May 15, 2024, 11:14 AM UTC

    We are continuing to investigate this issue.

  3. identified May 15, 2024, 12:08 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring May 15, 2024, 12:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 15, 2024, 01:28 PM UTC

    This incident has been resolved.

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