Thread incident

ITGlue Document Sync failing

Major Resolved View vendor source →

Thread experienced a major incident on August 28, 2026 affecting ITGlue, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2026, 09:41 PM UTC
Resolved
Aug 28, 2026, 10:38 PM UTC
Duration
56m
Detected by Pingoru
Aug 28, 2026, 09:41 PM UTC

Affected components

ITGlue

Update timeline

  1. investigating Aug 28, 2026, 09:41 PM UTC

    We're investigating reports of errors and delays affecting IT Glue integrations. A support ticket has been opened with IT Glue and we're working to confirm scope and impact.

  2. resolved Aug 28, 2026, 10:38 PM UTC

    This incident has been resolved.