Thread incident

Thread Message Processing Delay

Minor Resolved View vendor source →

Thread experienced a minor incident on July 17, 2026 affecting Thread RT API and Thread Inbox, Messenger, & Admin and 1 more component, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2026, 01:12 PM UTC
Resolved
Jul 17, 2026, 01:41 PM UTC
Duration
29m
Detected by Pingoru
Jul 17, 2026, 01:12 PM UTC

Affected components

Thread RT APIThread Inbox, Messenger, & AdminThread Message ProcessingMicrosoft Teams ServiceSlack Apps/Integrations/APIs

Update timeline

  1. investigating Jul 17, 2026, 01:12 PM UTC

    We are currently investigating an issue causing delays in message delivery and processing. Affected users may experience slower-than-normal delivery of inbound and outbound messages. Our team is actively working to identify the root cause and restore normal performance as quickly as possible. We will provide additional updates as more information becomes available.

  2. identified Jul 17, 2026, 01:17 PM UTC

    We have identified the issue and are working on deploying a fix.

  3. monitoring Jul 17, 2026, 01:23 PM UTC

    A fix has been deployed and we are monitoring the results.

  4. resolved Jul 17, 2026, 01:41 PM UTC

    The incident has been resolved and we are back to real time.