Thread incident

PSA Webhook processing is experiencing delays

Critical Resolved View vendor source →

Thread experienced a critical incident on August 27, 2026 affecting Thread Message Processing, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2026, 01:31 AM UTC
Resolved
Aug 27, 2026, 01:48 AM UTC
Duration
17m
Detected by Pingoru
Aug 27, 2026, 01:31 AM UTC

Affected components

Thread Message Processing

Update timeline

  1. investigating Aug 27, 2026, 01:31 AM UTC

    We are currently investigating this issue.

  2. investigating Aug 27, 2026, 01:32 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Aug 27, 2026, 01:42 AM UTC

    Services are back online and operating normally. We are closely monitoring the situation to ensure everything remains stable.

  4. resolved Aug 27, 2026, 01:48 AM UTC

    This incident has been resolved.