Thread experienced a minor incident on February 3, 2026 affecting Thread Inbox, Messenger, & Admin and Thread Message Processing, lasting 32m. The incident has been resolved; the full update timeline is below.
Affected components
Thread Inbox, Messenger, & AdminThread Message Processing
Update timeline
- investigating Feb 03, 2026, 05:19 PM UTC
We are currently investigating an issue causing delays in our webhook processing pipeline. As a result, inbound webhook events may take longer than expected to be processed and reflected in downstream systems. All other platform services remain fully operational. Our engineering team is working to identify the source of the slowdown and restore normal processing speeds. Further updates will be provided as they become available. Thank you for your patience and understanding.
- resolved Feb 03, 2026, 05:52 PM UTC
This incident has been resolved.