Thread incident

Inbox slowness due to upstream issues

Minor Resolved View vendor source →
Started
Apr 14, 2026, 12:41 PM UTC
Resolved
Apr 14, 2026, 06:19 PM UTC
Duration
5h 37m
Detected by Pingoru
Apr 14, 2026, 12:41 PM UTC

Affected components

Thread Inbox, Messenger, & AdminThread Message Processing

Update timeline

  1. identified Apr 14, 2026, 12:41 PM UTC

    We are currently experiencing issues with our Inbox platform due to upstream connectivity problems related to Cloudflare, which is impacting dependent services. As a result, some users may encounter delayed message delivery, intermittent loading issues, or errors when accessing the Inbox. Our core systems remain operational, but performance and availability may be reduced while this upstream issue persists. We are actively monitoring the situation and coordinating with Cloudflare as they work toward resolution. Updates will be provided as more information becomes available.

  2. resolved Apr 14, 2026, 06:19 PM UTC

    This incident has been resolved.

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