Thread incident

Upstream AI Provider Degradation (Claude / Anthropic)

Thread is currently experiencing a minor incident affecting Assistive AI and Magic Agent and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 23, 2026, 02:28 PM UTC
Resolved
Ongoing
Duration
● 2h 13m
Detected by Pingoru
Jun 23, 2026, 02:28 PM UTC

Affected components

Assistive AIMagic AgentReminder AgentClient Intelligence

Update timeline

  1. identified Jun 23, 2026, 02:28 PM UTC

    We are currently experiencing a service disruption due to an upstream provider issue affecting Anthropic’s Claude services. Claude has recently reported elevated error rates and instability across multiple models and API endpoints, which may impact Thread features that rely on AI processing. We will provide updates as soon as more information becomes available or once service stability improves.

  2. monitoring Jun 23, 2026, 02:50 PM UTC

    We’ve implemented a mitigation to reduce impact from the ongoing upstream Claude service disruption. Affected Magic AI features have been temporarily migrated to OpenAI while Anthropic works to resolve the current issues. We are continuing to monitor Anthropic’s recovery and will transition back once their services are fully stable.