Thread incident

HaloPSA webhooks not being processed

Major Ongoing View vendor source →

Thread is currently experiencing a major incident affecting Thread Inbox, Messenger, & Admin and HaloPSA Pods, which began 52 min ago. The vendor's full update timeline is below.

Started
May 22, 2026, 08:27 PM UTC
Resolved
Ongoing
Duration
● 52m
Detected by Pingoru
May 22, 2026, 08:27 PM UTC

Affected components

Thread Inbox, Messenger, & AdminHaloPSA Pods

Update timeline

  1. investigating May 22, 2026, 08:27 PM UTC

    We identified an issue that is causing the HaloPSA webhooks to not be processed. We're investigating the issue at the moment and will provide an update as soon as possible.

  2. investigating May 22, 2026, 08:28 PM UTC

    We are continuing to investigate this issue.

  3. investigating May 22, 2026, 08:28 PM UTC

    We are continuing to investigate this issue.

  4. investigating May 22, 2026, 08:55 PM UTC

    We are continuing to investigate this issue.