Thomson Reuters Tax Professionals incident
Virtual Office CS / SaaS - US - Degraded Performance
Resolved after 48 minutes, affecting NetClient CS and Virtual Office CS / SaaS, on December 17, 2024.
Our metrics and internal testing indicate Virtual Office CS and Software as a Service has returned to a healthy state. In addition, no new customer contacts have been received that are associated with this issue. Given this, we will move this incident to resolved status.
Affected components
Update timeline
- investigating Dec 17, 2024, 09:37 PM UTC
We have received reports of slowness in Virtual Office CS/SaaS. We're investigating the issue and will provide an update as soon as we have more information.
- resolved Dec 17, 2024, 10:25 PM UTC
Our metrics and internal testing indicate Virtual Office CS and Software as a Service has returned to a healthy state. In addition, no new customer contacts have been received that are associated with this issue. Given this, we will move this incident to resolved status.
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