ThinkSmart Manager incident

ThinkSmart Manager service disruption

Resolved after 1 day, affecting ThinkSmart Manager Services, on July 8, 2023.

identified Jul 08, 2023, 12:21 PM UTC

We are continuing to work on a fix for this issue.

Started
Jul 08, 2023, 12:21 PM UTC
Resolved
Jul 09, 2023, 01:04 PM UTC
Duration
1d
Detected by Pingoru
Jul 08, 2023, 12:21 PM UTC

Affected components

ThinkSmart Manager Services

Update timeline

  1. investigating Jul 08, 2023, 12:21 PM UTC

    We are currently experiencing some slow load times and occasional timeouts. We have identified the issue and working on a fix.

  2. identified Jul 08, 2023, 12:21 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jul 08, 2023, 12:21 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Jul 09, 2023, 01:04 PM UTC

    TSM Portal is back up to normal.

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