ThinkOn incident

[OTT2] VCloud is down

Notice Resolved View vendor source →

ThinkOn experienced a notice incident on November 6, 2024 affecting OTT2 Virtual Compute, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Nov 06, 2024, 12:33 AM UTC
Resolved
Nov 07, 2024, 12:46 AM UTC
Duration
1d
Detected by Pingoru
Nov 06, 2024, 12:33 AM UTC

Affected components

OTT2 Virtual Compute

Update timeline

  1. investigating Nov 06, 2024, 12:33 AM UTC

    We are currently investigating this issue.

  2. identified Nov 06, 2024, 03:25 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Nov 06, 2024, 03:47 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Nov 06, 2024, 03:48 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Nov 07, 2024, 12:46 AM UTC

    This incident has been resolved.