ThinkOn incident

TOR10 - Network Interruption

Major Resolved View vendor source →
Started
Apr 04, 2026, 03:47 PM UTC
Resolved
Apr 04, 2026, 05:42 PM UTC
Duration
1h 55m
Detected by Pingoru
Apr 04, 2026, 03:47 PM UTC

Affected components

TOR10 Internet ConnectivityTOR10 Virtual ComputeOTT2 Virtual Compute

Update timeline

  1. investigating Apr 04, 2026, 03:47 PM UTC

    We are currently experiencing an issue affecting access to our Critical Compute environment, which may impact connectivity to vCloud services. At this time, there is no indication that customer workloads are impacted. Our team is actively investigating and working to restore full functionality as quickly as possible. We understand the importance of these services and appreciate your patience while we resolve the issue. Further updates will be provided as more information becomes available. If you have any urgent concerns, please reach out to our support team.

  2. resolved Apr 04, 2026, 05:42 PM UTC

    This incident has been resolved.

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