ThinkOn incident

OTT2 - Management cluster is down

Notice Resolved View vendor source →

ThinkOn experienced a notice incident on December 19, 2024 affecting OTT2 Virtual Compute, lasting 1h 38m. The incident has been resolved; the full update timeline is below.

Started
Dec 19, 2024, 02:30 PM UTC
Resolved
Dec 19, 2024, 04:09 PM UTC
Duration
1h 38m
Detected by Pingoru
Dec 19, 2024, 02:30 PM UTC

Affected components

OTT2 Virtual Compute

Update timeline

  1. investigating Dec 19, 2024, 02:30 PM UTC

    We are currently investigating this issue.

  2. investigating Dec 19, 2024, 03:11 PM UTC

    We are continuing to investigate this issue.

  3. identified Dec 19, 2024, 03:13 PM UTC

    The team is still working on this issue, we have confirmed this is not customer impacting.

  4. resolved Dec 19, 2024, 04:09 PM UTC

    This incident has been resolved.