ThinkOn incident

CGY3’s Object Storage system performance is degraded.

Notice Resolved View vendor source →

ThinkOn experienced a notice incident on December 17, 2024 affecting CGY3 Object Storage and CGY3 Veeam M365, lasting 3d 1h. The incident has been resolved; the full update timeline is below.

Started
Dec 17, 2024, 03:20 PM UTC
Resolved
Dec 20, 2024, 04:48 PM UTC
Duration
3d 1h
Detected by Pingoru
Dec 17, 2024, 03:20 PM UTC

Affected components

CGY3 Object StorageCGY3 Veeam M365

Update timeline

  1. investigating Dec 17, 2024, 03:16 PM UTC

    We are currently investigating this issue.

  2. investigating Dec 17, 2024, 03:20 PM UTC

    We are continuing to investigate this issue.

  3. investigating Dec 17, 2024, 05:20 PM UTC

    UPDATE - Our engineers have a fix implemented and resolved any slowness or degradation.

  4. investigating Dec 17, 2024, 05:22 PM UTC

    UPDATE - Our engineers have a fix implemented and resolved any slowness or degradation and the team is monitoring

  5. monitoring Dec 17, 2024, 10:00 PM UTC

    Issue has been resolved.

  6. resolved Dec 20, 2024, 04:48 PM UTC

    This incident has been resolved.