ThinkOn experienced a critical incident on January 30, 2025 affecting CMH1 Internet Connectivity and CMH1 Virtual Compute and 1 more component, lasting 1h 35m. The incident has been resolved; the full update timeline is below.
Affected components
CMH1 Internet ConnectivityCMH1 Virtual ComputeCMH1 Object StorageCMH1 Zerto Virtual ReplicationCMH1 Veeam M365
Update timeline
- identified Jan 30, 2025, 05:14 AM UTC
We are currently experiencing an outage at CMH1. Our ThinkOn engineers have identified the issue and are working to resolve this issue.
- resolved Jan 30, 2025, 06:50 AM UTC
This issue is now resolved. At this time if you have a active ticket open we will be marking it as resolved, if you are still having issues you may reply back to the ticket to reopen. For those who do not have a ticket and is still having problems, you can call/email the contact below.