ThinkOn incident

Service Interruption: Probax Hive Portal is down

Minor Resolved View vendor source →

ThinkOn experienced a minor incident on May 7, 2025, lasting 12h 15m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2025, 02:20 AM UTC
Resolved
May 07, 2025, 02:35 PM UTC
Duration
12h 15m
Detected by Pingoru
May 07, 2025, 02:20 AM UTC

Update timeline

  1. investigating May 07, 2025, 02:20 AM UTC

    Please be advised that the Probax Hive Portal is currently unavailable. ThinkOn is actively working with the vendor to resolve the issue. At this time, there is no estimated time for resolution (ETA). Important: This issue does not impact backups or any other services. We will provide updates as new information becomes available. Thank you for your patience.

  2. resolved May 07, 2025, 02:35 PM UTC

    This incident has been resolved.