Is TherapyNotes down?

Last checked 7m ago
Current status
TherapyNotes has degraded performance

5 active incidents: How to Prepare Your Practice for a Third-Party Audit, What’s New: Secondary Billing Improvements & Enhanced Clien… · +3 more

Official status page: https://blog.therapynotes.com/status · Polled every 5 minutes · 0 components tracked

TherapyNotes is reporting degraded performance right now (last checked 7m ago). Services are up but slower or partially failing.

Real-time TherapyNotes status, recent outages, and incident history — pulled directly from TherapyNotes's official status page at https://blog.therapynotes.com/status every 5 minutes. Pingoru tracks 0 TherapyNotes services and has captured 12 incidents in the last 90 days (88.89% uptime). Get email, Slack, Discord, or webhook alerts the moment TherapyNotes reports a new incident — free for 5 monitors, no credit card.

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TherapyNotes uptime 88.89% uptime · past 90 days
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Active incidents 5

  1. Ongoing ● 11h 52m
    Started Sep 14, 2026, 01:00 PM UTC
    Timeline · 1 update
    • monitoring · Sep 14, 2026, 01:00 PM UTC

      Receiving an audit or records request from an insurance company, or a third party working on its behalf, can feel intimidating. But understanding why audits happen and preparing your practice before a request arrives can make the process much more manageable.

    Latest: Receiving an audit or records request from an insurance company, or a third party working on its behalf, can feel intimidating. But understanding why audits happen and preparing yo…

  2. Ongoing ● 6d 15h
    Started Sep 08, 2026, 09:13 AM UTC
    Timeline · 1 update
    • monitoring · Sep 08, 2026, 09:13 AM UTC

      This release introduces easier secondary insurance updates and enhances the Client Feedback Form to be session-specific.

    Latest: This release introduces easier secondary insurance updates and enhances the Client Feedback Form to be session-specific.

  3. Ongoing ● 13d 13h
    Started Sep 01, 2026, 11:05 AM UTC
    Timeline · 1 update
    • monitoring · Sep 01, 2026, 11:05 AM UTC

      This release brings greater flexibility and clinical context to documentation in TherapyNotes®. With new ways to refine TherapyFuel™-generated content and enhanced medication details in psychiatry notes, these updates give clinicians more control over their documentation while reducing repetitive entry and helping important information stay clear and accessible.

    Latest: This release brings greater flexibility and clinical context to documentation in TherapyNotes®. With new ways to refine TherapyFuel™-generated content and enhanced medication detai…

  4. Ongoing ● 19d 12h
    Started Aug 26, 2026, 12:00 PM UTC
    Timeline · 1 update
    • monitoring · Aug 26, 2026, 12:00 PM UTC

      You worked hard for your license—years of school, supervised hours, exams, and continuing education—all to earn those letters after your name. So, when the idea of adding coaching starts to feel exciting, one of the first things that comes up for most therapists is: "What if I mess this up? What if I risk everything I've built?" I hear this from therapists every single day. I don’t want you to let fear stand in the way of the business you deserve. After helping hundreds of therapists successfully add or transition into coaching (myself included), I can say with 100% certainty: There absolutely IS a legal and ethical pathway for therapists to expand into the coaching world.

    Latest: You worked hard for your license—years of school, supervised hours, exams, and continuing education—all to earn those letters after your name. So, when the idea of adding coaching …

  5. Ongoing ● 19d 14h
    Started Aug 26, 2026, 10:22 AM UTC
    Timeline · 1 update
    • monitoring · Aug 26, 2026, 10:22 AM UTC

      As with all maintenance releases, TherapyNotes® 2026.07 includes numerous system-wide improvements, including bug fixes, performance enhancements, and usability adjustments. This release also includes additional features that will be announced and enabled next week. Here are some noteworthy updates available now.

    Latest: As with all maintenance releases, TherapyNotes® 2026.07 includes numerous system-wide improvements, including bug fixes, performance enhancements, and usability adjustments. This r…

Recent outages & incidents

Past 90 days
  1. Resolved 34d 1h
    Started Aug 11, 2026, 12:00 PM UTC · Resolved Sep 14, 2026, 01:01 PM UTC
    Timeline · 1 update
    • monitoring · Aug 11, 2026, 12:00 PM UTC

      We are proud to announce that TherapyNotes® has once again been named in Newsweek’s list of America’s Best Online Platforms 2026! This award is presented by Newsweek and Statista Inc., the world-leading statistics portal and industry ranking provider.

    Latest: We are proud to announce that TherapyNotes® has once again been named in Newsweek’s list of America’s Best Online Platforms 2026! This award is presented by Newsweek and Statista I…

  2. Resolved 41d 23h
    Started Jul 28, 2026, 09:21 AM UTC · Resolved Sep 08, 2026, 09:04 AM UTC
    Timeline · 1 update
    • monitoring · Jul 28, 2026, 09:21 AM UTC

      We're continuing to improve everyday workflows across TherapyPortal™ and TherapyNotes®. This release introduces a redesigned Emergency & Other Contacts form to simplify contact management, along with medication reconciliation enhancements that support clearer documentation and more informed care.

    Latest: We're continuing to improve everyday workflows across TherapyPortal™ and TherapyNotes®. This release introduces a redesigned Emergency & Other Contacts form to simplify contact man…

  3. Resolved 41d 1h
    Started Jul 22, 2026, 09:40 AM UTC · Resolved Sep 01, 2026, 10:59 AM UTC
    Timeline · 1 update
    • monitoring · Jul 22, 2026, 09:40 AM UTC

      As with all maintenance releases, TherapyNotes® 2026.06 includes numerous system-wide improvements, including bug fixes, performance enhancements, and usability adjustments. This release also includes additional features that will be announced and enabled next week. Here are some noteworthy updates available now.

    Latest: As with all maintenance releases, TherapyNotes® 2026.06 includes numerous system-wide improvements, including bug fixes, performance enhancements, and usability adjustments. This r…

  4. Resolved 56d 22h
    Started Jun 30, 2026, 01:00 PM UTC · Resolved Aug 26, 2026, 11:53 AM UTC
    Timeline · 1 update
    • monitoring · Jun 30, 2026, 01:00 PM UTC

      When most clinicians think about HIPAA compliance, they often think about secure passwords, encrypted devices, or protecting patient records. While those safeguards are important, one of the first things regulators may ask for during an audit is something much less visible: your written HIPAA policies and procedures, often referred to as your privacy manual.

    Latest: When most clinicians think about HIPAA compliance, they often think about secure passwords, encrypted devices, or protecting patient records. While those safeguards are important, …

  5. Resolved 62d
    Started Jun 25, 2026, 10:06 AM UTC · Resolved Aug 26, 2026, 10:22 AM UTC
    Timeline · 1 update
    • monitoring · Jun 25, 2026, 10:06 AM UTC

      This release introduces enhancements designed to simplify practice administration and support specialized clinical workflows. From a new Play Therapy Progress Note template to a more streamlined experience for managing practice locations, these updates help reduce administrative effort while giving clinicians tools tailored to the way they work. Here's what's new in TherapyNotes®.

    Latest: This release introduces enhancements designed to simplify practice administration and support specialized clinical workflows. From a new Play Therapy Progress Note template to a mo…

See the full TherapyNotes outage history

7 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse TherapyNotes outage history →

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Outage history

Past 90 days · 12 incidents View full outage history →