Is TherapyNotes down?

Last checked 1m ago
Current status
TherapyNotes has degraded performance

5 active incidents: What’s New: Custom Consultation Notes & Coaching Note Templ…, What’s New: TherapyFuel Session Assist · +3 more

Official status page: https://blog.therapynotes.com/status · Polled every 5 minutes · 0 components tracked

TherapyNotes is reporting degraded performance right now (last checked 1m ago). Services are up but slower or partially failing.

Real-time TherapyNotes status, recent outages, and incident history — pulled directly from TherapyNotes's official status page at https://blog.therapynotes.com/status every 5 minutes. Pingoru tracks 0 TherapyNotes services and has captured 15 incidents in the last 90 days (84.44% uptime). Get email, Slack, Discord, or webhook alerts the moment TherapyNotes reports a new incident — free for 5 monitors, no credit card.

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TherapyNotes uptime 84.44% uptime · past 90 days
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Active incidents 5

  1. Ongoing ● 11d 11h
    Started Jun 02, 2026, 09:54 AM UTC
    Timeline · 1 update
    • monitoring · Jun 02, 2026, 09:54 AM UTC

      We’re expanding the flexibility of documentation in TherapyNotes® with new note templates and customization options designed to support a wider range of consultation workflows. From customizable Consultation Notes in the Note Builder to a new Coaching Note Template built for self-pay and wellness services, these enhancements give clinicians more control over how they structure and manage their documentation.

    Latest: We’re expanding the flexibility of documentation in TherapyNotes® with new note templates and customization options designed to support a wider range of consultation workflows. Fro…

  2. Ongoing ● 16d 11h
    Started May 28, 2026, 09:39 AM UTC
    Timeline · 1 update
    • monitoring · May 28, 2026, 09:39 AM UTC

      We’re excited to introduce Session Assist, the newest addition to the TherapyFuel suite and your new session prep companion, now available in TherapyNotes and the TherapyNotes® Mobile App for TherapyFuel subscribers.

    Latest: We’re excited to introduce Session Assist, the newest addition to the TherapyFuel suite and your new session prep companion, now available in TherapyNotes and the TherapyNotes® Mob…

  3. Ongoing ● 17d 8h
    Started May 27, 2026, 12:54 PM UTC
    Timeline · 1 update
    • monitoring · May 27, 2026, 09:15 AM UTC

      We’ve introduced a new streamlined experience for documenting group therapy sessions using the DAP note format (Data, Assessment, Plan). Designed to help reduce repetitive documentation and simplify note completion across multiple participants, this enhancement helps clinicians efficiently capture session content, clinical impressions, and next steps in a concise, structured format.

    Latest: We’ve introduced a new streamlined experience for documenting group therapy sessions using the DAP note format (Data, Assessment, Plan). Designed to help reduce repetitive document…

  4. Ongoing ● 24d 11h
    Started May 20, 2026, 10:06 AM UTC
    Timeline · 1 update
    • monitoring · May 20, 2026, 10:06 AM UTC

      As with all maintenance releases, TherapyNotes® 2026.04 includes numerous system-wide improvements, including bug fixes, performance enhancements, and usability adjustments. This release also includes additional features that will be announced and enabled next week. Here are some noteworthy updates available now.

    Latest: As with all maintenance releases, TherapyNotes® 2026.04 includes numerous system-wide improvements, including bug fixes, performance enhancements, and usability adjustments. This r…

  5. Ongoing ● 39d 5h
    Started May 05, 2026, 03:58 PM UTC
    Timeline · 1 update
    • monitoring · May 05, 2026, 03:58 PM UTC

      Hearing the word “Marketing” may turn your stomach; given the expensive options out there to market your practice where there’s no guarantee they’ll bring in enough revenue to make them worth the cost. But here’s the good news: there are plenty of marketing methods that are completely free to help grow your practice without breaking the bank.

    Latest: Hearing the word “Marketing” may turn your stomach; given the expensive options out there to market your practice where there’s no guarantee they’ll bring in enough revenue to make…

Recent outages & incidents

Past 90 days
  1. Resolved 25m
    Started Jun 04, 2026, 06:38 PM UTC · Resolved Jun 04, 2026, 07:04 PM UTC
    Timeline · 1 update
    • monitoring · Jun 04, 2026, 06:38 PM UTC

      In 2024, the Department of Health and Human Services released a final rule updating the regulations around the use and disclosure of substance use disorder treatment records. Commonly known as “Part 2” records (as the regulations are found at 42 CFR Part 2), these records are subject to different standards than other mental or physical health treatment records. The goal of this final rule was to bring these standards closer to alignment with existing HIPAA regulations, allowing for a reduction in administrative burden and more focus on quality care.

    Latest: In 2024, the Department of Health and Human Services released a final rule updating the regulations around the use and disclosure of substance use disorder treatment records. Commo…

  2. Resolved 19m
    Started Jun 04, 2026, 06:38 PM UTC · Resolved Jun 04, 2026, 06:58 PM UTC
    Timeline · 1 update
    • monitoring · Jun 04, 2026, 06:38 PM UTC

      As with all maintenance releases, TherapyNotes® 2026.01 includes numerous system-wide improvements, including bug fixes, performance enhancements, and usability adjustments. This release also includes additional features that will be announced and enabled next week. Here are some noteworthy updates available now.

    Latest: As with all maintenance releases, TherapyNotes® 2026.01 includes numerous system-wide improvements, including bug fixes, performance enhancements, and usability adjustments. This r…

  3. Resolved 40d 1h
    Started Apr 23, 2026, 09:43 AM UTC · Resolved Jun 02, 2026, 11:04 AM UTC
    Timeline · 1 update
    • monitoring · Apr 23, 2026, 09:43 AM UTC

      TherapyNotes® is proud to announce that it has achieved the HITRUST AI Security Assessment & Certification for its AI-powered features, making it the first company in the behavioral health EHR space to earn this designation, separate from our existing HITRUST Certification for the TherapyNotes platform.

    Latest: TherapyNotes® is proud to announce that it has achieved the HITRUST AI Security Assessment & Certification for its AI-powered features, making it the first company in the behaviora…

  4. Resolved 35d 23h
    Started Apr 22, 2026, 09:41 AM UTC · Resolved May 28, 2026, 09:31 AM UTC
    Timeline · 1 update
    • monitoring · Apr 22, 2026, 09:41 AM UTC

      We’ve introduced a redesigned Secure Messaging experience along with additional updates to help streamline your workflow. These improvements make it easier to manage conversations and organize document requests to spend less time navigating and more time focused on client care.

    Latest: We’ve introduced a redesigned Secure Messaging experience along with additional updates to help streamline your workflow. These improvements make it easier to manage conversations …

  5. Resolved 35d 17h
    Started Apr 21, 2026, 07:34 PM UTC · Resolved May 27, 2026, 12:50 PM UTC
    Timeline · 1 update
    • monitoring · Apr 21, 2026, 07:34 PM UTC

      The updated medication management experience is now available to all practices this week. Enhancements include a unified medication list, clearer status indicators, and improved workflows for documenting medication changes. Clinicians and patients can now search and add medications and supplements to notes and forms using the UMLS® RxNorm database, a standardized, clinically validated source updated monthly—while also retaining the ability to enter custom text.

    Latest: The updated medication management experience is now available to all practices this week. Enhancements include a unified medication list, clearer status indicators, and improved wo…

See the full TherapyNotes outage history

9 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse TherapyNotes outage history →

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Outage history

Past 90 days · 14 incidents View full outage history →