Is TherapyNotes down?

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Current status
TherapyNotes has degraded performance

5 active incidents: TherapyNotes Achieves HITRUST AI Security Certification for…, What’s New: Messaging Glow Up and Workflow Improvements · +3 more

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Official status page: https://blog.therapynotes.com/status · Polled every 5 minutes · 0 components tracked

Real-time TherapyNotes status, recent outages, and incident history — pulled directly from TherapyNotes's official status page at https://blog.therapynotes.com/status every 5 minutes. Pingoru tracks 0 TherapyNotes services and has captured 10 incidents in the last 90 days (88.89% uptime). Get email, Slack, Discord, or webhook alerts the moment TherapyNotes reports a new incident — free for 5 monitors, no credit card.

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TherapyNotes uptime 88.89% uptime · past 90 days
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Recent outages & incidents

Past 7 days
  1. TherapyNotes Achieves HITRUST AI Security Certification for TherapyFuel
    Ongoing ● 6d 8h
    Started Apr 23, 2026, 09:43 AM UTC
    1 update · show timeline
    • monitoring · Apr 23, 2026, 09:43 AM UTC

      <div class="hs-featured-image-wrapper"> <a class="hs-featured-image-link" href="https://blog.therapynotes.com/therapynotes-achieves-hitrust-ai-security-certification-for-therapyfuel" title=""> <img alt="TherapyNotes Achieves HITRUST AI Security Certification for TherapyFuel" class="hs-featured-image" src="https://blog.therapynotes.com/hubfs/Whats%20New%20Images/blog%20images/whats-new/220426-hitrust-tos-release500x700.png" style="width: auto !important; float: left; margin: 0 15px 15px 0;" /> </a> </div> <p>TherapyNotes® is proud to announce that it has achieved the <span style="font-weight: bold;">HITRUST AI Security Assessment &amp; Certification</span> for its AI-powered features, making it the first company in the behavioral health EHR space to earn this designation, separate from our existing HITRUST Certification for the TherapyNotes platform.</p>

    Latest: <div class="hs-featured-image-wrapper"> <a class="hs-featured-image-link" href="https://blog.therapynotes.com/therapynotes-achieves-hitrust-ai-security-certification-for-therapyfue…

  2. What's New: Secondary Claim Validation & Updated Settings
    Resolved 36d 23h
    Started Mar 17, 2026, 09:54 AM UTC · Resolved Apr 23, 2026, 09:41 AM UTC
    1 update · show timeline
    • monitoring · Mar 17, 2026, 09:54 AM UTC

      <div class="hs-featured-image-wrapper"> <a class="hs-featured-image-link" href="https://blog.therapynotes.com/whats-new-secondary-claim-validation-and-updated-settings" title=""> <img alt="What's New: Secondary Claim Validation &amp; Updated Settings" class="hs-featured-image" src="https://blog.therapynotes.com/hubfs/Whats%20New%20Images/blog%20images/whats-new/Reusable/200305-release-455-740x500.png" style="width: auto !important; float: left; margin: 0 15px 15px 0;" /> </a> </div> <p><span style="color: #292a2e; background-color: #ffffff;">This release brings improvements to billing and settings in TherapyNotes <sup>®</sup>. With clearer secondary claim validation and <span style="color: #292a2e; background-color: #ffffff;">updates to the Settings page, </span>these enhancements help make everyday tasks faster and easier to manage. Here’s what’s new.</span></p>

    Latest: <div class="hs-featured-image-wrapper"> <a class="hs-featured-image-link" href="https://blog.therapynotes.com/whats-new-secondary-claim-validation-and-updated-settings" title=""> <…

See the full TherapyNotes outage history

7 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 30 days · 9 incidents
  • TherapyNotes Achieves HITRUST AI Security Certification for TherapyFuel Ongoing
    Started Apr 23, 2026, 09:43 AM UTC · ● 6d 8h
  • What’s New: Messaging Glow Up and Workflow Improvements Ongoing
    Started Apr 22, 2026, 09:41 AM UTC · ● 7d 8h
  • What’s New: Medication Management Experience Update Ongoing
    Started Apr 21, 2026, 07:34 PM UTC · ● 7d 23h
  • Partial Outage detected on status page Resolved
    Started Apr 19, 2026, 08:46 PM UTC · Resolved Apr 19, 2026, 08:46 PM UTC · —
  • What’s New: Streamlined Document Sharing, Telehealth Feedback & More Ongoing
    Started Apr 14, 2026, 09:51 AM UTC · ● 15d 8h
  • Maintenance Release 2026.03 Ongoing
    Started Apr 09, 2026, 10:06 AM UTC · ● 20d 8h
  • What's New: Secondary Claim Validation & Updated Settings Resolved
    Started Mar 17, 2026, 09:54 AM UTC · Resolved Apr 23, 2026, 09:41 AM UTC · 36d 23h
  • Maintenance Release 2026.02 Resolved
    Started Mar 05, 2026, 10:54 AM UTC · Resolved Apr 21, 2026, 07:35 PM UTC · 47d 8h

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Frequently asked questions

What is TherapyNotes's uptime?
Over the last 90 days, TherapyNotes reported 88.89% uptime on its official status page. That figure is calculated from the public incident timeline at https://blog.therapynotes.com/status — each minute of degraded, partial-outage, or major-outage status counts against the total. Sign up to Pingoru free to see TherapyNotes's uptime history rolling forward in real time.
Has TherapyNotes had outages in 2026?
Yes — TherapyNotes has had 5 incidents reported on its official status page so far in 2026. The full timeline (start times, durations, components affected) is shown above on this page. Pingoru re-checks the status page every 5 minutes so the count stays current.
When was the last TherapyNotes outage?
The most recent TherapyNotes incident was "Under Maintenance detected on status page", which started on April 19, 2026 and was resolved on April 20, 2026. Pingoru captured this directly from https://blog.therapynotes.com/status. See the full incident card above for affected components and the update timeline.
How often does TherapyNotes have outages?
Based on the last 90 days, TherapyNotes averages 1.7 reported incidents per month on its official status page. Pingoru tracks each one with start time, duration, severity, and affected components — so you can see the pattern at a glance instead of digging through the vendor's archive.
Where is TherapyNotes's status page?
TherapyNotes's official status page is https://blog.therapynotes.com/status. Pingoru polls it every 5 minutes and renders the same data here, alongside every other cloud or SaaS provider you depend on — so you can spot multi-vendor incidents (e.g. AWS + Stripe + Cloudflare degrading at the same minute) without flipping between tabs.
Is TherapyNotes down right now?
TherapyNotes has degraded performance. Pingoru checks the official status page every 5 minutes and flips this headline the moment TherapyNotes reports a change. Current status is based on 0 tracked services.
How does Pingoru know if TherapyNotes is down?
We read https://blog.therapynotes.com/status directly, using TherapyNotes's own status page. If the vendor reports an incident, you see it within one check cycle — not after someone manually marks the page as down.
Where can I get notified when TherapyNotes has an outage?
Create a free Pingoru account and add TherapyNotes as a monitor. You can filter to specific services, pick severity thresholds, and route alerts via email, Slack, Discord, or a webhook.
TherapyNotes's status page says the service is up, but I'm having issues — what's wrong?
Three common reasons: • A real TherapyNotes incident that hasn't been acknowledged on their public status page yet — vendor status pages are updated manually and typically lag the first customer reports by 10–30 minutes. • A regional or account-scoped issue affecting a subset of customers — these rarely trigger a global status-page change. • A local problem: ISP / DNS / your own software. Try reproducing from a mobile data connection and from a different network to isolate. If you suspect a real TherapyNotes issue that isn't reflected yet, contact their support to escalate. Subscribing here means you get the alert the moment they do post an update.
Where does Pingoru get the official TherapyNotes status?
We use TherapyNotes's own status page at https://blog.therapynotes.com/status and cross-reference their homepage (https://www.therapynotes.com). Nothing is read in a way the vendor hasn't explicitly made public — we use the same data their own dashboard uses. So our data is as accurate as what you'd see loading the status page yourself, but rolled into one dashboard alongside every other service you depend on.
What does "Degraded" mean?
TherapyNotes is reporting degraded performance — services are up but slower than usual, or a subset of requests is failing.

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