Is TherapyNotes down?

Last checked 8m ago
Current status
TherapyNotes has degraded performance

5 active incidents: What’s New: Emergency Contact Form & Psychiatry Enhancements, Maintenance Release 2026.06 · +3 more

Official status page: https://blog.therapynotes.com/status · Polled every 5 minutes · 0 components tracked

TherapyNotes is reporting degraded performance right now (last checked 8m ago). Services are up but slower or partially failing.

Real-time TherapyNotes status, recent outages, and incident history — pulled directly from TherapyNotes's official status page at https://blog.therapynotes.com/status every 5 minutes. Pingoru tracks 0 TherapyNotes services and has captured 13 incidents in the last 90 days (86.67% uptime). Get email, Slack, Discord, or webhook alerts the moment TherapyNotes reports a new incident — free for 5 monitors, no credit card.

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TherapyNotes uptime 86.67% uptime · past 90 days
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Active incidents 5

  1. Ongoing ● 3d
    Started Jul 28, 2026, 09:21 AM UTC
    Timeline · 1 update
    • monitoring · Jul 28, 2026, 09:21 AM UTC

      We're continuing to improve everyday workflows across TherapyPortal™ and TherapyNotes®. This release introduces a redesigned Emergency & Other Contacts form to simplify contact management, along with medication reconciliation enhancements that support clearer documentation and more informed care.

    Latest: We're continuing to improve everyday workflows across TherapyPortal™ and TherapyNotes®. This release introduces a redesigned Emergency & Other Contacts form to simplify contact man…

  2. Ongoing ● 9d
    Started Jul 22, 2026, 09:40 AM UTC
    Timeline · 1 update
    • monitoring · Jul 22, 2026, 09:40 AM UTC

      As with all maintenance releases, TherapyNotes® 2026.06 includes numerous system-wide improvements, including bug fixes, performance enhancements, and usability adjustments. This release also includes additional features that will be announced and enabled next week. Here are some noteworthy updates available now.

    Latest: As with all maintenance releases, TherapyNotes® 2026.06 includes numerous system-wide improvements, including bug fixes, performance enhancements, and usability adjustments. This r…

  3. Ongoing ● 30d 20h
    Started Jun 30, 2026, 01:00 PM UTC
    Timeline · 1 update
    • monitoring · Jun 30, 2026, 01:00 PM UTC

      When most clinicians think about HIPAA compliance, they often think about secure passwords, encrypted devices, or protecting patient records. While those safeguards are important, one of the first things regulators may ask for during an audit is something much less visible: your written HIPAA policies and procedures, often referred to as your privacy manual.

    Latest: When most clinicians think about HIPAA compliance, they often think about secure passwords, encrypted devices, or protecting patient records. While those safeguards are important, …

  4. Ongoing ● 35d 23h
    Started Jun 25, 2026, 10:06 AM UTC
    Timeline · 1 update
    • monitoring · Jun 25, 2026, 10:06 AM UTC

      This release introduces enhancements designed to simplify practice administration and support specialized clinical workflows. From a new Play Therapy Progress Note template to a more streamlined experience for managing practice locations, these updates help reduce administrative effort while giving clinicians tools tailored to the way they work. Here's what's new in TherapyNotes®.

    Latest: This release introduces enhancements designed to simplify practice administration and support specialized clinical workflows. From a new Play Therapy Progress Note template to a mo…

  5. Ongoing ● 37d 22h
    Started Jun 23, 2026, 11:32 AM UTC
    Timeline · 1 update
    • monitoring · Jun 23, 2026, 11:32 AM UTC

      We're expanding the flexibility of documentation in TherapyNotes® by bringing customizable note templates to Therapy Intake appointments. Every practice has different documentation requirements, intake processes, and clinical workflows. With customizable Intake Note templates, practices can tailor intake documentation to ensure clinicians consistently collect the information needed for assessment, treatment planning, compliance, and reporting.

    Latest: We're expanding the flexibility of documentation in TherapyNotes® by bringing customizable note templates to Therapy Intake appointments. Every practice has different documentation…

Recent outages & incidents

Past 90 days
  1. Resolved 41d 4h
    Started Jun 17, 2026, 10:46 AM UTC · Resolved Jul 28, 2026, 03:06 PM UTC
    Timeline · 1 update
    • monitoring · Jun 17, 2026, 10:46 AM UTC

      As with all maintenance releases, TherapyNotes® 2026.05 includes numerous system-wide improvements, including bug fixes, performance enhancements, and usability adjustments. This release also includes additional features that will be announced and enabled next week. Here are some noteworthy updates available now.

    Latest: As with all maintenance releases, TherapyNotes® 2026.05 includes numerous system-wide improvements, including bug fixes, performance enhancements, and usability adjustments. This r…

  2. Resolved 25m
    Started Jun 04, 2026, 06:38 PM UTC · Resolved Jun 04, 2026, 07:04 PM UTC
    Timeline · 1 update
    • monitoring · Jun 04, 2026, 06:38 PM UTC

      In 2024, the Department of Health and Human Services released a final rule updating the regulations around the use and disclosure of substance use disorder treatment records. Commonly known as “Part 2” records (as the regulations are found at 42 CFR Part 2), these records are subject to different standards than other mental or physical health treatment records. The goal of this final rule was to bring these standards closer to alignment with existing HIPAA regulations, allowing for a reduction in administrative burden and more focus on quality care.

    Latest: In 2024, the Department of Health and Human Services released a final rule updating the regulations around the use and disclosure of substance use disorder treatment records. Commo…

  3. Resolved 19m
    Started Jun 04, 2026, 06:38 PM UTC · Resolved Jun 04, 2026, 06:58 PM UTC
    Timeline · 1 update
    • monitoring · Jun 04, 2026, 06:38 PM UTC

      As with all maintenance releases, TherapyNotes® 2026.01 includes numerous system-wide improvements, including bug fixes, performance enhancements, and usability adjustments. This release also includes additional features that will be announced and enabled next week. Here are some noteworthy updates available now.

    Latest: As with all maintenance releases, TherapyNotes® 2026.01 includes numerous system-wide improvements, including bug fixes, performance enhancements, and usability adjustments. This r…

  4. Resolved 49d 23h
    Started Jun 02, 2026, 09:54 AM UTC · Resolved Jul 22, 2026, 09:41 AM UTC
    Timeline · 1 update
    • monitoring · Jun 02, 2026, 09:54 AM UTC

      We’re expanding the flexibility of documentation in TherapyNotes® with new note templates and customization options designed to support a wider range of consultation workflows. From customizable Consultation Notes in the Note Builder to a new Coaching Note Template built for self-pay and wellness services, these enhancements give clinicians more control over how they structure and manage their documentation.

    Latest: We’re expanding the flexibility of documentation in TherapyNotes® with new note templates and customization options designed to support a wider range of consultation workflows. Fro…

  5. Resolved 33d 3h
    Started May 28, 2026, 09:39 AM UTC · Resolved Jun 30, 2026, 12:53 PM UTC
    Timeline · 1 update
    • monitoring · May 28, 2026, 09:39 AM UTC

      We’re excited to introduce Session Assist, the newest addition to the TherapyFuel suite and your new session prep companion, now available in TherapyNotes and the TherapyNotes® Mobile App for TherapyFuel subscribers.

    Latest: We’re excited to introduce Session Assist, the newest addition to the TherapyFuel suite and your new session prep companion, now available in TherapyNotes and the TherapyNotes® Mob…

See the full TherapyNotes outage history

8 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse TherapyNotes outage history →

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Outage history

Past 90 days · 13 incidents View full outage history →