TherapyNotes Outage History

In 2024, the Department of Health and Human Services released a final rule updating the regulations around the use and disclosure of substance use disorder treatment records. Commonly known as “Part 2” records (as the regulations are found at 42 CFR Part 2), these records are subject to different standards than other mental or physical health treatment records. The goal of this final rule was to bring these standards closer to alignment with existing HIPAA regulations, allowing for a reduction in administrative burden and more focus on quality care.

As with all maintenance releases, TherapyNotes® 2026.01 includes numerous system-wide improvements, including bug fixes, performance enhancements, and usability adjustments. This release also includes additional features that will be announced and enabled next week. Here are some noteworthy updates available now.

Hearing the word “Marketing” may turn your stomach; given the expensive options out there to market your practice where there’s no guarantee they’ll bring in enough revenue to make them worth the cost. But here’s the good news: there are plenty of marketing methods that are completely free to help grow your practice without breaking the bank.

TherapyNotes® is proud to announce that it has achieved the HITRUST AI Security Assessment & Certification for its AI-powered features, making it the first company in the behavioral health EHR space to earn this designation, separate from our existing HITRUST Certification for the TherapyNotes platform.

We’ve introduced a redesigned Secure Messaging experience along with additional updates to help streamline your workflow. These improvements make it easier to manage conversations and organize document requests to spend less time navigating and more time focused on client care.

The updated medication management experience is now available to all practices this week. Enhancements include a unified medication list, clearer status indicators, and improved workflows for documenting medication changes. Clinicians and patients can now search and add medications and supplements to notes and forms using the UMLS® RxNorm database, a standardized, clinically validated source updated monthly—while also retaining the ability to enter custom text.

We’re continuing to enhance TherapyNotes® to help you work more efficiently and stay focused on client care. This update includes improvements to document sharing, Telehealth feedback, insurance card review, and billing visibility, all designed to simplify your workflow and reduce time spent on administrative tasks.

As with all maintenance releases, TherapyNotes ® 2026.03 includes numerous system-wide improvements, including bug fixes, performance enhancements, and usability adjustments. This release also includes additional features that will be announced and enabled next week. Here are some noteworthy updates available now.

This release brings improvements to billing and settings in TherapyNotes ® . With clearer secondary claim validation and updates to the Settings page, these enhancements help make everyday tasks faster and easier to manage. Here’s what’s new.

As with all maintenance releases, TherapyNotes ® 2026.02 includes numerous system-wide improvements, including bug fixes, performance enhancements, and usability adjustments. This release also includes additional features that will be announced and enabled next week. Here are some noteworthy updates available now.

This release brings updates designed to improve practice visibility, support accurate documentation, and help you stay aligned with compliance requirements. Here’s what’s new in TherapyNotes ® .