The Receptionist incident

Issue Detected

Resolved after 38 minutes, on February 15, 2024.

resolved Feb 15, 2024, 06:14 PM UTC

A security setting on our web application firewall was accidentally set too high when trying to resolve an issue we were having with automated bots spamming us with requests. This caused requests from iPads to invariantly be blocked. We apologize for this issue.

Started
Feb 15, 2024, 05:35 PM UTC
Resolved
Feb 15, 2024, 06:14 PM UTC
Duration
38m
Detected by Pingoru
Feb 15, 2024, 05:35 PM UTC

Update timeline

  1. resolved Feb 15, 2024, 06:14 PM UTC

    A security setting on our web application firewall was accidentally set too high when trying to resolve an issue we were having with automated bots spamming us with requests. This caused requests from iPads to invariantly be blocked. We apologize for this issue.

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