Issue Detected
Timeline · 1 update
- resolved Sep 02, 2026, 05:55 PM UTC
Our bot has informed us that things are back to normal! Please reach out if you are still experiencing any issues. Thanks!
The Receptionist Outage History
The Receptionist is up right nowThe Receptionist had 6 outages in the last 2 years totaling 260h 48m of downtime — averaging 0.2 incidents per month.
There were 6 The Receptionist outages since March 26, 2025 totaling 260h 48m of downtime. Each is summarised below — incident details, duration, and resolution information.
Degraded Performance detected on status page
Affected: Overall
Image upload and Processing issues
Timeline · 1 update
- resolved Apr 07, 2026, 03:21 PM UTC
We've now resolved the incident. Thanks for your patience.
Email Notifications Issue
Timeline · 1 update
- resolved Sep 09, 2025, 05:54 PM UTC
We've now resolved the incident. Thanks for your patience. All queued emails that were not being sent as of last night have now been sent. All email services are now working as expected.
Issue with SMS messaging
Timeline · 1 update
- resolved Jun 27, 2025, 03:40 PM UTC
The issue with SMS notifications has been resolved and messages should be sending as expected. Thank you for being patient as we worked through this issue with our text message carrier. If you experience any further issues, please contact support through the chat function or email us at [email protected].
SMS Message not working
Timeline · 1 update
- resolved Mar 27, 2025, 07:44 PM UTC
Our SMS text notifications are now back online. Thank you for your patience as we worked to resolve this issue.