The Predictive Index incident

Microsoft Azure Outage

Major Resolved View vendor source →

The Predictive Index experienced a major incident on October 29, 2025 affecting PI Software: Core Platform and PI Software: Assessment Site, lasting 11h 9m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2025, 04:48 PM UTC
Resolved
Oct 30, 2025, 03:57 AM UTC
Duration
11h 9m
Detected by Pingoru
Oct 29, 2025, 04:48 PM UTC

Affected components

PI Software: Core PlatformPI Software: Assessment Site

Update timeline

  1. investigating Oct 29, 2025, 04:48 PM UTC

    Microsoft is experiencing an unprecedented worldwide outage of its Azure data centers. These data centers host approximately 25% of all internet business applications, including The Predictive Index. Please know that any inability to access The Predictive Index is due to this event. We’re uncertain how long Microsoft data centers will be down, but we will let you know as soon as a resolution has been reached or an update is provided.

  2. monitoring Oct 29, 2025, 11:20 PM UTC

    Azure has implemented a fix to resolve the issue. The system is loading, however the software performance is still sporadic. We are still waiting for all systems to return to full operational status.

  3. resolved Oct 30, 2025, 03:57 AM UTC

    This incident has been resolved. Software is operational at this time.