The Predictive Index incident
Completed Behavioral Assessments not Showing in Software Accounts
Resolved after 53 minutes, affecting PI Software: Assessment Site, on April 25, 2022.
Our engineering team has identified the root cause with behavioral assessments not showing up in client accounts and we’ve confirmed that this issue has been resolved. No data has been lost and all assessments recently taken wil show up in client accounts shortly. Thank you for your patience while we worked through this issue. If you continue to encounter it, please let us know at [email protected]. A Postmortem will be shared within five business days of issue closure.
Affected components
Update timeline
- investigating Apr 25, 2022, 01:28 PM UTC
We're currently investigating an issue related to recently completed behavioral assessments not showing up in software accounts. We’ll post updates as we have them. Thank you for your patience, and we apologize for the inconvenience.
- resolved Apr 25, 2022, 02:22 PM UTC
Our engineering team has identified the root cause with behavioral assessments not showing up in client accounts and we’ve confirmed that this issue has been resolved. No data has been lost and all assessments recently taken wil show up in client accounts shortly. Thank you for your patience while we worked through this issue. If you continue to encounter it, please let us know at [email protected]. A Postmortem will be shared within five business days of issue closure.
Your product runs on more than The Predictive Index
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services