Textline incident

Twilio Update Incompatibility

Minor Resolved View vendor source →

Textline experienced a minor incident on February 18, 2026 affecting Textline Web Application and Twilio SMS, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Feb 18, 2026, 10:07 PM UTC
Resolved
Feb 18, 2026, 11:16 PM UTC
Duration
1h 9m
Detected by Pingoru
Feb 18, 2026, 10:07 PM UTC

Affected components

Textline Web ApplicationTwilio SMS

Update timeline

  1. identified Feb 18, 2026, 10:07 PM UTC

    An update was recently applied to meet new Twilio 10DLC registrations which is causing intermittent errors in the application. The update is being rolled back until further analysis can be completed.

  2. monitoring Feb 18, 2026, 10:09 PM UTC

    A fix has been applied and the situation is being monitored.

  3. resolved Feb 18, 2026, 11:16 PM UTC

    This incident has been resolved.