Textline incident

Database Load Issues

Minor Resolved View vendor source →

Textline experienced a minor incident on September 2, 2026 affecting Textline Web Application, lasting 12h 36m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2026, 08:17 PM UTC
Resolved
Sep 03, 2026, 08:54 AM UTC
Duration
12h 36m
Detected by Pingoru
Sep 02, 2026, 08:17 PM UTC

Affected components

Textline Web Application

Update timeline

  1. identified Sep 02, 2026, 08:17 PM UTC

    Textline is currently under extreme database load. Engineering is working to re-route load to resolve the issue.

  2. monitoring Sep 03, 2026, 12:19 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Sep 03, 2026, 12:19 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 03, 2026, 08:54 AM UTC

    Database tasks have been remapped to an isolated reader to handle peak load without application disruption.