Resolved after 7 hours 28 minutes, on May 15, 2026.
We've now fully resolved the incident. Thanks again for your patience. The team has taken necessary action to help prevent this kind of incident in the future. Reach out to our team at [email protected] with any additional questions.
Update timeline
- investigating May 15, 2026, 01:32 PM UTC
We are so sorry your messages aren’t being sent. We are on it! We are looking into the issue now and will keep you posted!
- investigating May 15, 2026, 02:52 PM UTC
We've fixed the core issue, and are waiting for things to recover. Messages that were stuck in Pending with a "Queued" or "Failed" state should now be sent. If your messages still show a "Failed" status, they will need manually resent.
- resolved May 15, 2026, 03:03 PM UTC
We've now fully resolved the incident. Thanks again for your patience. The team has taken necessary action to help prevent this kind of incident in the future. Reach out to our team at [email protected] with any additional questions.
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