Resolved on August 5, 2026, affecting Proofpoint API and Gateway and 1 more.
We experienced an issue resulting in inbound check delays. Impact window: Aug 5 2026: 14:00 to 14:30 UTC Impact: During the window, inbound message checks may have been delayed, resulting in corresponding delays in a message being actioned and available in the portal. • Maximum observed delay: ~15 minutes Our team quickly took steps to address the issue and it is since resolved. Please feel free to open a support case with any additional questions.
Affected components
Update timeline
- resolved Aug 05, 2026, 02:00 PM UTC
We experienced an issue resulting in inbound check delays. Impact window: Aug 5 2026: 14:00 to 14:30 UTC Impact: During the window, inbound message checks may have been delayed, resulting in corresponding delays in a message being actioned and available in the portal. • Maximum observed delay: ~15 minutes Our team quickly took steps to address the issue and it is since resolved. Please feel free to open a support case with any additional questions.
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