Tessian incident

Delay in small number of inbound post delivery checks

Resolved after 56 minutes, affecting Core Email Protection API and Core Email Protection API, on September 4, 2026.

resolved Sep 04, 2026, 06:24 PM UTC

As of 18:20 UTC, there is no longer any impact to the US servers and all systems are operational.

Started
Sep 04, 2026, 05:28 PM UTC
Resolved
Sep 04, 2026, 06:24 PM UTC
Duration
56m
Detected by Pingoru
Sep 04, 2026, 05:28 PM UTC

Affected components

Core Email Protection APICore Email Protection API

Update timeline

  1. monitoring Sep 04, 2026, 05:28 PM UTC

    Proofpoint is recovering from an issue impacting multiple services: https://proofpoint.my.site.com/community/s/article/Proofpoint-Service-Interruption-Affecting-Cloud-Service-Portal-Access-04-SEP-2026 As a knock-on effect, we have seen a slight delay in a small number of post delivery checks. The system is currently recovering and we will update once all systems are operational.

  2. resolved Sep 04, 2026, 06:24 PM UTC

    As of 18:20 UTC, there is no longer any impact to the US servers and all systems are operational.

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