Resolved after 1 hour 47 minutes, affecting Proofpoint Portal, on July 6, 2026.
As of 16:15 UTC, Portal Access has fully recovered and we remain stable. If you have not done so already, please feel free to a support case for additional information as needed.
Affected components
Update timeline
- investigating Jul 06, 2026, 04:03 PM UTC
We are currently investigating issues logging into portals on our US Server. What attempting to access your platform, you may receiving the following error "503 Service Temporarily Unavailable". Proofpoint Engineering is actively engaged and investigating.
- identified Jul 06, 2026, 04:23 PM UTC
We are seeing signs of recovery, and portals are once again accessible. Proofpoint Engineering is continuing to investigate and monitor to ensure a full and stable recovery. We will continue to update as more information becomes available.
- resolved Jul 06, 2026, 05:50 PM UTC
As of 16:15 UTC, Portal Access has fully recovered and we remain stable. If you have not done so already, please feel free to a support case for additional information as needed.
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