Tessian experienced a minor incident on July 6, 2026 affecting Proofpoint Portal, lasting 1h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 06, 2026, 04:03 PM UTC
Status: Investigating We are currently investigating issues logging into portals on our US Server. What attempting to access your platform, you may receiving the following error "503 Service Temporarily Unavailable". Proofpoint Engineering is actively engaged and investigating. Affected components Proofpoint Portal (Partial outage)
- identified Jul 06, 2026, 04:23 PM UTC
Status: Identified We are seeing signs of recovery, and portals are once again accessible. Proofpoint Engineering is continuing to investigate and monitor to ensure a full and stable recovery. We will continue to update as more information becomes available. Affected components Proofpoint Portal (Operational)
- resolved Jul 06, 2026, 05:50 PM UTC
Status: Resolved As of 16:15 UTC, Portal Access has fully recovered and we remain stable. If you have not done so already, please feel free to a support case for additional information as needed. Affected components Proofpoint Portal (Operational)