Tessian incident

Reduced Outbound Checks

Resolved on May 13, 2026, affecting Proofpoint API and Gateway and 1 more.

resolved May 13, 2026, 02:20 PM UTC

Between 13:55 and 14:20 UTC , we were alerted to an increase in timeouts on our US server for Outbound checks. Outbound emails sent during the impact period may have timed out and sent unchecked. The team quickly took steps to mitigate and will take the appropriate actions to prevent it in the future.

Started
May 13, 2026, 02:20 PM UTC
Resolved
May 13, 2026, 02:20 PM UTC
Duration
–
Detected by Pingoru
May 13, 2026, 02:20 PM UTC

Affected components

Proofpoint APIGatewayProofpoint Cloud Email Security PlatformProofpoint PortalM365 Add-inCOM Add-in for WindowsCore Email Protection APIAEDLP Email Misdelivery ProtectionAEDLP Email Exfiltration ProtectionAEDLP Custom Policies

Update timeline

  1. resolved May 13, 2026, 02:20 PM UTC

    Between 13:55 and 14:20 UTC , we were alerted to an increase in timeouts on our US server for Outbound checks. Outbound emails sent during the impact period may have timed out and sent unchecked. The team quickly took steps to mitigate and will take the appropriate actions to prevent it in the future.

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