Ongoing since 04:57 PM UTC, affecting Protection (Core Email Protection API) and Respond (Reported Emails) and 1 more.
Proofpoint is actively investigating delays on inbound checks on our US server. Start time: November 12th 2026 ~15:42 UTC Impact: Inbound message processing is delayed by ~20 minutes. This effectively translates to a delay in detection and remediation for triggered messages. Our Engineering teams are actively engaged to identify the cause and remediation. Next update by: November 12th 2026 18:00 UTC
Affected components
Update timeline
- investigating Nov 12, 2026, 04:57 PM UTC
Proofpoint is actively investigating delays on inbound checks on our US server. Start time: November 12th 2026 ~15:42 UTC Impact: Inbound message processing is delayed by ~20 minutes. This effectively translates to a delay in detection and remediation for triggered messages. Our Engineering teams are actively engaged to identify the cause and remediation. Next update by: November 12th 2026 18:00 UTC
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