Affected components
WestUS Gateway ClusterWestUS3 Gateway ClusterCentralUS Gateway ClusterSouthCentralUS Gateway ClusterBrazilSouth Gateway ClusterNorthEurope Gateway ClusterSwitzerlandNorth Gateway Cluster
Update timeline
- investigating Mar 17, 2026, 05:38 PM UTC
We are temporarily experiencing an outage that is impacting Anyware Manager customers. This outage impacts users' ability to establish PCoIP connections through the Gateway to their Remote Workstations. We are actively investigating and will report back within 60 minutes.
- monitoring Mar 17, 2026, 05:56 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 17, 2026, 06:33 PM UTC
This incident is resolved. RCA will be available upon request within 2 weeks.
Looking to track Teradici downtime and outages?
Pingoru polls Teradici's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when Teradici reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track Teradici alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
Start monitoring Teradici for free
5 free monitors · No credit card required