Templafy incident
Customers using Zscaler might experience issues with multiple functionalities due to blocked QUERY request
Ongoing since 02:37 PM UTC, affecting AI Assistant and Email Signature and 1 more.
The incident has been successfully mitigated, and our team is actively monitoring the situation to ensure ongoing stability and performance. We are observing the systems to prevent any further disruptions.
Affected components
Update timeline
- identified Oct 28, 2026, 02:37 PM UTC
We have identified an issue that affects a subset of customers and are working towards a resolution. Further updates will be posted here soon.
- monitoring Oct 28, 2026, 07:20 PM UTC
The incident has been successfully mitigated, and our team is actively monitoring the situation to ensure ongoing stability and performance. We are observing the systems to prevent any further disruptions.
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