TeleSign incident

Operator Alert - Switzerland (CH) - Salt Mobile SA (228/03)

Minor Resolved View vendor source →

TeleSign experienced a minor incident on August 20, 2026 affecting EMEA - All countries, lasting 1h 42m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2026, 07:17 AM UTC
Resolved
Aug 20, 2026, 08:59 AM UTC
Duration
1h 42m
Detected by Pingoru
Aug 20, 2026, 07:17 AM UTC

Affected components

EMEA - All countries

Update timeline

  1. investigating Aug 20, 2026, 07:17 AM UTC

    Start Time: 12:16 AM PDT - 08/20/26 End Time: Ongoing We received notification that Salt Mobile SA (228/03) from Switzerland (CH) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01222986

  2. resolved Aug 20, 2026, 08:59 AM UTC

    Start Time: 12:16 AM PDT - 08/20/26 End Time: 01:25 AM PDT - 08/20/26 We received notification that the network issues previously reported by Salt Mobile SA (228/03) from Switzerland (CH) have been resolved. Salt Mobile SA (228/03) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01222986