TeleSign incident

Operator Alert - Germany (DE) - Telekom (T-Mobile/D1) (262/01;06;78)

Major Resolved View vendor source →

TeleSign experienced a major incident on August 19, 2026 affecting Germany, lasting 2h 51m. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2026, 07:22 PM UTC
Resolved
Aug 19, 2026, 10:13 PM UTC
Duration
2h 51m
Detected by Pingoru
Aug 19, 2026, 07:22 PM UTC

Affected components

Germany

Update timeline

  1. investigating Aug 19, 2026, 07:22 PM UTC

    Start Time: 12:19 PM PST - 08/19/26 End Time: Ongoing We received notification that Telekom (T-Mobile/D1) (262/01;06;78) from Germany (DE) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01222733

  2. resolved Aug 19, 2026, 10:13 PM UTC

    Start Time: 12:19 PM PST - 08/19/26 End Time: 20:52 PM PST - 08/19/26 We received notification that the network issues previously reported by Telekom (T-Mobile/D1) from Germany (DE) have been resolved. Telekom (T-Mobile/D1) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01222733