TeleSign incident

Operator Alert - Russia (RU) - Tele2 (250/03;05;09;12;17;19;20;38;39;42;56)

Major Resolved View vendor source →

TeleSign experienced a major incident on August 18, 2026 affecting Russia, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2026, 05:55 PM UTC
Resolved
Aug 18, 2026, 07:00 PM UTC
Duration
1h 4m
Detected by Pingoru
Aug 18, 2026, 05:55 PM UTC

Affected components

Russia

Update timeline

  1. investigating Aug 18, 2026, 05:55 PM UTC

    Start Time: 10:46 AM PST- 08/18/26 End Time: Ongoing We received notification that Tele2 (250/03;05;09;12;17;19;20;38;39;42;56) from Russia (RU) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01222153

  2. resolved Aug 18, 2026, 07:00 PM UTC

    Start Time: 10:46 AM PST- 08/18/26 End Time: 11:45 AM PST- 08/18/26 We received notification that the network issues previously reported by Tele2 (250/03;05;09;12;17;19;20;38;39;42;56) from Russia (RU) have been resolved. Tele2 (250/03;05;09;12;17;19;20;38;39;42;56) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01222153