TeleSign incident

Operator Alert - Austria (AT) - Max Mobile (T-Mobile) (232/03) - 08/17/26

Minor Resolved View vendor source →

TeleSign experienced a minor incident on August 18, 2026 affecting EMEA - All countries, lasting 1h 54m. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2026, 04:29 AM UTC
Resolved
Aug 18, 2026, 06:24 AM UTC
Duration
1h 54m
Detected by Pingoru
Aug 18, 2026, 04:29 AM UTC

Affected components

EMEA - All countries

Update timeline

  1. investigating Aug 18, 2026, 04:29 AM UTC

    Start Time: 09:21PM PDT - 08/17/26 End Time: Ongoing We received notification that Max Mobile (T-Mobile) (232/03) from Austria (AT) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01221741

  2. resolved Aug 18, 2026, 06:24 AM UTC

    Start Time: 09:21PM PDT - 08/17/26 End Time: 10:37PM PDT - 08/17/26 We received notification that the network issues previously reported by Max Mobile (T-Mobile) (232/03) from Austria (AT) have been resolved. Max Mobile (T-Mobile) (232/03) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01221741