TeleSign incident

Operator Alert - Cameroon (CM) - Orange Cameroun S.A. (624/02)

Notice Resolved View vendor source →

TeleSign experienced a notice incident on April 28, 2026 affecting EMEA - All countries, lasting 9h 57m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2026, 07:40 PM UTC
Resolved
Apr 29, 2026, 05:37 AM UTC
Duration
9h 57m
Detected by Pingoru
Apr 28, 2026, 07:40 PM UTC

Affected components

EMEA - All countries

Update timeline

  1. investigating Apr 28, 2026, 07:40 PM UTC

    Start Time: 12:35 PM PST - 04/28/26 End Time: Ongoing We received notification that Orange Cameroun S.A. (624/02) from Cameroon (CM) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01163665

  2. resolved Apr 29, 2026, 05:37 AM UTC

    Start Time: 12:35 PM PST - 04/28/26 End Time: 09:38 PM PST - 04/28/26 We received notification that the network issues previously reported by Orange Cameroun S.A. (624/02) from Cameroon (CM) have been resolved. Orange Cameroun S.A. (624/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01163665