TeleSign incident

Operator Alert - Iraq (IQ) - AsiaCell (418/05)

Notice Resolved View vendor source →

TeleSign experienced a notice incident on July 15, 2026 affecting APAC - All countries, lasting 2h 28m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2026, 02:19 PM UTC
Resolved
Jul 15, 2026, 04:48 PM UTC
Duration
2h 28m
Detected by Pingoru
Jul 15, 2026, 02:19 PM UTC

Affected components

APAC - All countries

Update timeline

  1. investigating Jul 15, 2026, 02:19 PM UTC

    Start Time: 07:15 AM PDT - 07/15/26 End Time: Ongoing We received notification that AsiaCell (418/05) from Iraq (IQ) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01204245

  2. resolved Jul 15, 2026, 04:48 PM UTC

    Start Time: 07:15 AM PDT - 07/15/26 End Time: 09:27 AM PDT - 07/15/26 We received notification that the network issues previously reported by AsiaCell (418/05) from Iraq (IQ) have been resolved. AsiaCell (418/05) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01204245