TeleSign experienced a minor incident on July 7, 2026 affecting Colombia, lasting 5h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Colombia
Update timeline
- investigating Jul 07, 2026, 02:36 PM UTC
Start Time: 7 AM PDT - 07/07/26 End Time: Ongoing We are currently experiencing issues with 2-Way SMS delivery toward Colombia (CO). Please note that all DLC and DSC are impacted. Our team is investigating this issue and we will inform you once we come to a resolution. SF 01199718
- resolved Jul 07, 2026, 07:40 PM UTC
This incident has been resolved.