TeleSign incident
Subscriber status and Number deactivation addon Service Alert - Philippines
TeleSign is currently experiencing a notice incident affecting APAC - All countries and Subscriber status, which began 2h ago. The vendor's full update timeline is below.
Affected components
APAC - All countriesSubscriber status
Update timeline
- identified May 09, 2026, 12:06 PM UTC
Date: 05/08/2026 Start Time: 04:00 PM PDT End Time: Ongoing We received notification from our partner that the Number Deactivation and Subscriber Status Addon is currently having issues in the Philippines, which may cause some delays. We will inform you once there is a resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at [email protected].