TeleSign experienced a notice incident on April 2, 2026, lasting 12m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Apr 02, 2026, 09:08 AM UTC
Dear Customers and Partners, We are experiencing intermittent disruptions/degradation on our platform which could cause some delays in delivery. Our team is investigating the issue and we will make sure to keep you updated as soon as we have preliminary findings. START TIME: 04/02/2026 - 01:39 AM PDT If you have any questions, please contact us at [email protected].
- resolved Apr 02, 2026, 09:20 AM UTC
Date: 04/02/2026 Start Time: 01:39 AM PDT End Time: 02:07 AM PDT Our team informed us that this issue has been resolved. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact [email protected].