TeleSign incident

Operator Alert - France (FR) - Orange France (208/01;02;12;17;32;91;95)

Minor Resolved View vendor source →

TeleSign experienced a minor incident on April 2, 2026 affecting EMEA - All countries and France, lasting 3h 19m. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2026, 10:41 AM UTC
Resolved
Apr 02, 2026, 02:01 PM UTC
Duration
3h 19m
Detected by Pingoru
Apr 02, 2026, 10:41 AM UTC

Affected components

EMEA - All countriesFrance

Update timeline

  1. investigating Apr 02, 2026, 10:41 AM UTC

    Start Time: 03:33 AM PDT - 04/02/26 End Time: Ongoing We received notification that Orange France (208/01;02;12;17;32;91;95) from France (FR) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01152473

  2. resolved Apr 02, 2026, 02:01 PM UTC

    Start Time: 03:33 AM PDT - 04/02/26 End Time: 06:35AM PDT - 04/02/26 We received notification that the network issues previously reported by Orange France (208/01;02;12;17;32;91;95) from France have been resolved. Orange France (208/01;02;12;17;32;91;95) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01152473