InfraCom incident

Driftstörning hos Telenor / Service Disruption at Telenor

Resolved after 23 hours 29 minutes, affecting Infracom PSTN Connectivity (In and Outgoing Public Calls), on August 20, 2024.

investigating Aug 20, 2024, 06:34 AM UTC

Telenor har för närvarande en driftstörning. https://www.telenor.se/foretag/kundservice/driftinformation/ "För tillfället har Telenor problem med 2G/3G-samtal. Problemet gäller främst 2G-terminaler. Telenor & hårdvaruleverantörer felsöker detta med högsta prioritet." Får ni felrapporter som ni misstänker inte har med störningen att göra så är det viktigt att ange inblandade operatörer i de exempel som skickas in. __ Telenor is currently having a Service Disruption. https://www.telenor.se/foretag/kundservice/driftinformation/ "Currently, Telenor is experiencing issues with 2G/3G calls. The problem mainly affects 2G terminals. Telenor and hardware suppliers are troubleshooting this with the highest priority." If you are having issues that is unrelated to this disruption, please contact us.

Started: Aug 20, 2024, 06:34 AM UTC
Resolved: Aug 21, 2024, 06:04 AM UTC
Duration: 23h 29m
Detected by Pingoru: Aug 20, 2024, 06:34 AM UTC

Affected components

Infracom PSTN Connectivity (In and Outgoing Public Calls)

Update timeline

investigating Aug 20, 2024, 06:34 AM UTC

Telenor har för närvarande en driftstörning. https://www.telenor.se/foretag/kundservice/driftinformation/ "För tillfället har Telenor problem med 2G/3G-samtal. Problemet gäller främst 2G-terminaler. Telenor & hårdvaruleverantörer felsöker detta med högsta prioritet." Får ni felrapporter som ni misstänker inte har med störningen att göra så är det viktigt att ange inblandade operatörer i de exempel som skickas in. __ Telenor is currently having a Service Disruption. https://www.telenor.se/foretag/kundservice/driftinformation/ "Currently, Telenor is experiencing issues with 2G/3G calls. The problem mainly affects 2G terminals. Telenor and hardware suppliers are troubleshooting this with the highest priority." If you are having issues that is unrelated to this disruption, please contact us.
resolved Aug 21, 2024, 06:04 AM UTC

This incident has been resolved.

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